Reply to X Replies from Social Media
Published 24 September 2026 · Updated 7 November 2026
A post on X gets replies, and a brand that answers them from the platform's own app loses the thread of what has already been answered. The New Black AI now lists the replies under each of your X posts in Social Media › Agenda, shows who has been answered, and lets you reply as your account without leaving the page.
What the view shows
Open one of your X posts on the agenda: the replies under it, each with its author, its text, its likes, and a mark when your account has already answered. A reply box sends your answer as your connected X account.
How it works
- 1.Connect X in Connectors.
- 2.Open a post from Social Media › Agenda; past days show what your account holds on the network.
- 3.Read the replies and answer the ones that need it. The answered ones are marked so the next visit starts where the last one ended.
Why it matters for a merchant
Replies are where a post turns into a customer, and they are the part most brands drop after the first day. Keeping them on the same calendar as the posts, with the answered ones marked, turns the reply into a routine rather than a chase. YouTube comments have the same treatment on the same tab.
The X ad campaigns of the same account are read in Ads for a fashion store on one screen. The agenda is described in Weekly social media agenda for fashion brands and on Social media agenda for Shopify fashion brands.
Frequently asked questions
Do I reply as myself?+
As the X account connected in Connectors, the one the posts go out from.
Are old replies listed?+
The replies under the post are read from X when you open it, whatever their date.
Does it need a Shopify store?+
No. Social Media works without one.
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