Reply to X Replies from Your Store: The New Black AI
Published 24 September 2026
A post on X gets replies, and a brand that answers them from the platform's own app loses the thread of what has already been answered. The New Black AI now lists the replies under each of your X posts in the Store's Newsletter & social tab, shows who has been answered, and lets you reply as your account without leaving the page.
What the view shows
Open one of your X posts on the agenda: the replies under it, each with its author, its text, its likes, and a mark when your account has already answered. A reply box sends your answer as your connected X account.
How it works
1. Connect X in Connectors. 2. Open a post from Store › Newsletter & social; past days show what your account holds on the network. 3. Read the replies and answer the ones that need it. The answered ones are marked so the next visit starts where the last one ended.
Why it matters for a merchant
Replies are where a post turns into a customer, and they are the part most brands drop after the first day. Keeping them on the same calendar as the posts, with the answered ones marked, turns the reply into a routine rather than a chase. YouTube comments have the same treatment on the same tab.
The X ad campaigns of the same account are read in Ads for a fashion store on one screen. The agenda is described in Weekly social media agenda for fashion brands and on Social media agenda for Shopify fashion brands.
Frequently asked questions
Do I reply as myself?+
As the X account connected in Connectors, the one the posts go out from.
Are old replies listed?+
The replies under the post are read from X when you open it, whatever their date.
Does it need a Shopify store?+
No. Newsletter & social works without one.
Related articles
- Klaviyo and Social Analytics in One Place: The New Black AIThe Store page of The New Black AI has an Analytics view per channel: Klaviyo, Instagram, Facebook, YouTube and TikTok, each on the window you chose against the period before, post by post.
- Facebook Posts and Stories from Your Store: The New Black AIConnect your Facebook Page in The New Black AI and publish to it from the studio and from the Store's agenda, as a post or a Story, with each post's likes and comments on the calendar.
- Publish AI Visuals to Shopify Product Pages: The New Black AIConnect your Shopify store, open a creation, choose the product, and the image or video lands on its product page. Unpublish from the same place. Also available from the API.
- AI Blog Writer for Shopify Stores: The New Black AIFrom the Store page, SEO tab: give a brief, get a draft, edit it, and save it to Shopify as a draft you publish yourself. Written next to the Search Console queries it should answer.
- Create Shopify Products with AI: The New Black AICreate a Shopify product as a draft without leaving the studio, then build its page: visuals, HD, video, title, category, collections, all saved to your store.
- Fashion Store Dashboard Without Shopify: The New Black AISocial agenda, Meta Ads, Search Console, Shopping and Analytics open without a shop. Products, SEO by product and sales fill in the day you connect Shopify.
- Shopify Profit and Loss by Month: The New Black AIThe Store page of The New Black AI now shows a Profit & loss for a Shopify fashion brand: this month and the one before, net sales, cost of goods, ad spend, your own costs, profit and margin.
- Shopify Days of Stock and Cost per Item: The New Black AIThe Inventory view of The New Black AI's Store page: per Shopify product, the stock left, the days of stock at the pace of the last thirty days, units sold, and a cost per item written to Shopify.
- Fix Missing Google Shopping Attributes: The New Black AIMissing color, age group or gender in Merchant Center: The New Black AI's Store page proposes the value, you confirm, and it is written on your Shopify product for Google to re-read within hours.
- Publish Fashion Videos to TikTok with AI: The New Black AIConnect your TikTok account in Connectors and publish a clip or a picture straight from the creation window or from the Store's week agenda, the same way Instagram and Shopify already work.